Returns & Exchanges
At MESTIZA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original condition. Please ensure all tags remain attached and the garment is free from any signs of wear or alterations.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in the original MESTIZA box.
Drop Off Package
Hand over your return package to the designated carrier at any authorized drop-off location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing